POPIA POLICY
At Shosholoza Ocean Academy (SOA), we are committed to protecting your personal information in compliance with the Protection of Personal Information Act No. 4 of 2013 (POPIA). The information we collect is essential for the training, recruitment, and placement of candidates on MSC Cruises' vessels, both nationally and internationally, based on ship-specific itineraries. The following outlines how we collect, use, and safeguard your personal data:
Information Collection:
We collect contact details, including but not limited to your Name, Surname, Address, National ID number, Passport details, Medical Information, Training Certifications, and Police Clearance. Additionally, website usage information may be collected using "cookies" to gather standard internet visitor usage data such as your IP address.
Purpose of Use:
Your personal information will only be used for the purposes it was collected and agreed upon with you. It may also be retained for legal or research purposes, including:
- Gathering contact information.
- Confirming and verifying your identity or authorised access for security purposes.
- Detecting and preventing fraud, crime, money laundering, or other malpractices.
- Conducting market or customer satisfaction research or statistical analysis.
- Audit and record-keeping purposes.
- In connection with legal proceedings.
Disclosure of Information:
We may disclose your personal information to third-party service providers involved in delivering our services to you, ensuring they comply with POPIA requirements. We may also disclose information where required by law, industry codes, or to protect our rights.
Information Security:
We maintain protection for your personal information to prevent unauthorised access and use. Our security policies and procedures cover physical security, computer and network security, access control, secure communications, and more. When we contract third parties, we impose privacy and confidentiality obligations on them.
Your Rights: Access to Information:
You have the right to request a copy of your personal information. To do so, please contact us with a copy of your ID document for identity verification. Access requests may be subject to a legally allowable fee.
Correction of Your Information:
You have the right to ask us to update, correct, or delete your personal information. To make changes, provide a copy of your ID document for identity verification.
Note: We appreciate accurate personal information to ensure the effectiveness of our services.
By engaging with Shosholoza Ocean Academy (SOA), you agree to our POPIA Policy, which is intended to safeguard your personal information and ensure compliance with applicable laws. For any queries or concerns, please contact us using the information provided on our website.
Last Updated: July 2023